This is an incident when I was involved in a project of a prestigious US firm in my earlier job.
Well, the project was first one for that client by my company and everyone was putting best efforts in the work. The prime goal was to complete the project in time and with minimum defects so that the client will be impressed and order few more projects. I wrote some good pieces of code which required lot of intelligence and efforts. My teammates were also feeling the same. After delivery phase, client was going to do a testing with a dedicated testing team. Now being aware of this fact, we had put our best efforts to ensure a bug-free code.
The D-day (as we were jokingly calling the project delivery day) arrived, and testing by the client team began. A couple of days passed silently. Some initial bugs started coming out which we happily marked as 'not a defect'. They were mainly due to unfamiliarity of the testing team with the intricacies of the functionality.
One day my teammate Dhaval got an email requesting him to explain the purpose of some complex piece of code written by him. Now, we guessed it rightly that it was from the testing team. They had picked up Dhaval's email id from the header of the code comments.
But this was nowhere in the rules. Only communication of functionality was allowed, but that also with our client as an intermediary.
Dhaval, however told that person the code functionality in brief. We were a bit surprised to know that the onsite team too had Indian testers. "Smart Indian fellow, like us :-)" - someone remarked when his first mail had arrived.
Dhaval had, actually sent him the answer in his second mail. Before that he had asked that person who he was. After all a code is a copyrighted material. That fellow (someone Singh) had answered that he worked in one Indian testing company, located in Mumbai- ironically far closer to us than the distance from which our client was pulling the strings. This is what one can term as '360 degrees outsourcing'.
Thursday, February 02, 2006
Outsourcing to the fullest
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4 comments:
BTW why this relocation to Soup for mind, CDAC?
Then it would have been 'food for mind', if it was so :)
I'm starting a new blog in marathi. It's marathi title is closer to 'Soup for mind' in english.
Good post. The people on the client side must be Indian too. They outsourced the job of training engineers to India and then employed them abroad also. ;-)
Saket
yes, I've often seen Indians and Chinese ppl on the client side. But the one who pulls strings is seldomly an Indian, althuogh an Indian holds higher position.
There may be some reason behind this and I think that client's mentality is to avoid any possibility of emotional linkage of such person with the offshore ppl. Thus they can sternly make demands.
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